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Payment will be credited to your account, and will appear on your tax invoice statement.Featuring an engineered design optimised for Enduro riding, the Drop Pants are constructed from an advanced stretch poly-fabric for enhanced rider comfort and superior freedom of movement. Post Haste Limited aims to resolve the majority of claims within 4 weeks but is dependent on the quality of information received and the complexity of the claim. Refer to Post Haste Limited Terms and Conditions for further information on exclusion of certain circumstances and items. As already highlighted earlier, Post Haste Limited reserves the right to decline a claim at any period. The completion of the online claim form does not constitute acceptance of liability by our Company. Claims due to insufficient packaging will not be honoured.
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The exception to this is if the courier tickets used are of a type which specify that any Goods carried using such tickets will be carried at "Declared Value Risk", which includes but is not restricted to the 0-3kg courier tickets, then the Company's liability for loss or damage to Goods in such case is limited to $60.00 including GST per "unit of goods" as defined in the Act.Ĭonsequential loss arising to your business through loss or damage is not covered within our Terms and Conditions. Post Haste Limited operates under the Carriage of Goods Act 1979 with limited carriers liability up to a maximum of $2,000 including GST for each item lost or damaged. If you choose not to lodge a claim within 30 days (online or in writing) we will assume that you have withdrawn the claim and no further action will be taken. Post Haste Limited reserves the right to decline claims at any point and you will receive a letter via email detailing the reason. The form and documentation will be sent to our Claims Team and you will receive an auto receipt from our system via email. It is important that you include the correct documents which are requested in the form and listed above. Once you have received a query number, you can submit your claim online (or in writing). You will not be able to submit a claim without a correct query number. This query number is essential to completing your online claim form. If we are unable to locate them after that investigation, the Customer Services team will give you a query number. Our Contact Centre will commence an investigation and do everything possible to locate your goods. For damage, Post Haste Limited will endeavour to contact you to inform you as soon as possible. How do I initiate the first stepĪll enquiries for loss or damage are to be made via telephone, email or fax with our Customer Service team within the above timeframes. Notification of any damage must be made in writing or by calling us within seven (7) days after the delivery of the goods or in the case of loss, within fourteen (14) days of the date of dispatch. The above supporting documentation is not required and you only need to complete the online claim form.
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A copy of the invoice that accompanied the goods charging the receiver/your clientįor claims less than $50 including GST it’s even easier.
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